88db's Privacy Policy — Your Data, Our Responsibility

88db (https://88db.bet) is a trusted online Sports Betting and gaming platform in Bangladesh. Our Privacy Policy explains how we collect, use, store, and protect the personal data of our platform users. This policy applies to all 88db services, including the mobile app, website, and other digital channels.

It is each user's responsibility to read this Privacy Policy carefully before using 88db's services. By registering on the platform or using our services, you are deemed to have agreed to this policy.

88db collects several types of information from users. This data is gathered in two main ways — information you provide directly, and information collected automatically while you use the platform.

Information you provide directly:

• Full name, date of birth, and gender
• Email Address & Mobile Number
• Home Address & District/Division
• National ID (NID) or passport number (for KYC verification)
• Payment details — bKash/Nagad/Rocket number or bank account information
• Information provided when contacting the support team

Automatically Collected Information:

• IP address and device type
• Browser Information & Operating System
• Browsing activity and session duration on the platform
• Betting history and transaction records
• Cookies & Session Data
• Login time and location data

88db uses collected data solely for legitimate business purposes. We never use your information unnecessarily. The key purposes are outlined below:

• Account Management: Registration, login, and identity verification.
• Transaction Processing: To facilitate deposits, withdrawals, and bonus payouts.
• Customer Service: To resolve your complaints or queries quickly and accurately.
• Ensuring Security: To prevent fraud, money laundering, and other illegal activities.
• Service Improvement: To analyze user experience and continuously improve the platform.
• Promotional Communications: To keep you informed about offers and bonuses (you can opt out at any time).
• Legal Obligations: To generate reports required by regulatory authorities.
• Responsible Betting: To detect unusual betting patterns and provide timely assistance to users.

88db never sells your information to advertising companies or data brokers. Every purpose for which we use your data is specific and necessary.

88db does not generally share your personal information with anyone. However, there are limited circumstances where sharing may be necessary:

• Service Provider Partners: Payment gateways (bKash, Nagad) or technology providers — those who deliver services on behalf of 88db and are bound by strict confidentiality agreements.
• Legal Authorities: Information may be disclosed under court orders, government investigations, or anti-money laundering laws.
• Licensing Authority: If 88db's regulatory authorities request specific information, providing it is a legal requirement.
• Corporate Changes: In the event of a business merger or acquisition, data may be transferred, though this Privacy Policy will continue to apply.

88db uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. 88db uses the following types of cookies:

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not function properly.

How long 88db retains your data depends on the type of information and applicable legal requirements. We never keep data longer than necessary.

• Account Information: For the duration your account is active and a minimum of 5 years after closure (for legal compliance).
• Transaction Records: 5 years from the date of the last transaction.
• KYC Documents: Up to 5 years after account closure.
• Support Contact: 2 years after the issue is resolved.
• Log Files: Automatically deleted after 90 days.

Retention periods may be extended in cases of legal obligations or ongoing investigations. Once the period expires, data is securely deleted or rendered unreadable.

Every 88db user has the following rights over their personal data:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request the deletion of your data.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your data.
• Right to Opt Out of Promotional Communications: You can opt out of marketing emails or SMS at any time.
• Data Portability: You can request a download of a copy of your data.

To exercise these rights, email us at support@88db.bet. We aim to respond within 30 business days. Please note that some data may not be deletable due to legal obligations.

88db strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect data from minors.

If we become aware that anyone under the age of 18 has registered an account, that account will be immediately closed and all associated data will be deleted.

88db uses industry-leading technology to keep your data secure. Our security layers include:

• 256-Bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Protecting servers against external attacks.
• Regular Security Audits: Periodic reviews conducted by third-party experts.
• Access Controls: Only authorized personnel are permitted to access sensitive information.

Please note that 100% security on the internet cannot be guaranteed. If you notice any unusual activity on your account, contact our support team immediately.

88db may update this Privacy Policy from time to time. Changes may be prompted by legal requirements, the introduction of new services, or security enhancements.

For significant changes, we will:

• Send a notification to your registered email.
• Display a clear notice on the platform.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@88db.bet
• Live Chat: Live chat button at the bottom-right corner of the platform
• Response Time: 24/7, typically within 24 hours